Privacy Policy

VB Sharp LLC (“VB Sharp,” “we,” “us,” “our”) is a professional mobile knife sharpening service based in Vero Beach, Florida. This Privacy Policy explains how we collect, use, and protect your personal information. Questions? Sharp@vbsharp.com.

1. Information We Collect

• Contact details — name, phone, email, service address
• Knife & service details — items, plan, service history
• Photos — before/after images for your job
• Payment information — processed securely by Stripe; we never store full card numbers
• Usage data — basic information about how you use our website

2. How We Use Information

• Schedule and perform your services
• Send service notifications and updates
• Process payments
• Improve our services
• Send marketing only with your consent

3. Information Sharing

We do not sell your data. We share only with the providers needed to run our business:

• Stripe — payment processing (PCI-compliant)
• Our email provider (Resend) — notifications
• Supabase — secure database and authentication

We may also disclose information if required by law.

4. Data Security

• SSL/TLS encryption on all data in transit
• Secure Supabase database with row-level access controls
• PCI-compliant payment processing through Stripe
• Limited staff access on a need-to-know basis

5. Your Rights

You may request a copy of your data, request deletion, or opt out of marketing at any time by emailing Sharp@vbsharp.com with the subject “Privacy Request.”

6. Cookies

We use cookies only for authentication (keeping you signed in to the customer portal) and basic analytics to understand site usage.

7. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time and will note material changes by updating the date. Continued use constitutes acceptance of the updated policy.

9. Contact

VB Sharp LLC
Vero Beach, Florida — Indian River County
Sharp@vbsharp.com